If you are receiving the following error message while trying to place a request, clear your browser’s cache and try logging-in again:
“An unknown issue occurred and you were not signed in. You may be signed into one institution at a time. Please sign out of all other institutions before signing into this institution. If errors continue to occur, please speak with your librarian.”
Article Sharing/Using Folders in Library Databases
Full-Text in Library Databases
PDFs in Databases
- Edge/Internet Explorer – Click “Show all content” in the “Only secure content is displayed” warning at the bottom of the screen.
- Firefox – Click the shield icon in the address bar and select “Disable Protection on This Page.”
- Chrome – Click the shield icon in the address bar and select “Load anyway.”